Custom Certificates FAQ

1. What is the processing time for custom certificates?

For first time orders, the processing time for custom certificates is around 3-4 weeks, depending on how many drafts need to be made.We only print after your approval on layouts. (For re-orders, please allow 2 weeks lead time.) If you need the certificates within 2 weeks, rush order request is needed with additional fee. Please make sure to let us know your due date.

The Standard Certificates are 8.5 X 11 inches in ink color borders.(No foil border available under 250 certificates.) Gold/Red Foil Phoenix Certificates are offered in 11 x 14 inches and 11 X 17 inches. Handbrushed Certificates are 13 X 26 inches.

Yes, you can. Sometimes, it may be easier to place your order via e-mail, especially if you are ordering multiple items. Or, aren't certain about the pricing. Just make sure you e-mail us all the information needed to process your order.

Yes. Please email us your school logo as a JPG at asian.process@gmail.com

Yes. We design school logos. Our Basic Logo Design is $449, Premium Logo Design: $549, Deluxe Logo Design: $649. Please refer to this page for more information: http://www.asianmartialartsdesign.com/logo.htm

Yes. You give us the certificate text and specify how you want it laid out, as well as what you want translated.

Yes. After you have purchased your order, we will begin a drafting process. We will send you the first draft and you can tell us if the text/spacing is correct, and make any changes. We will only start printing after your draft approval. This will ensure the certificate's overall layout is to your liking and you will have have a chance look over for any wording/spelling errors.

No, due to the nature of customization work for each certificate, layout proof is only provided after an order is placed, as it require both our translators and graphic designers to work on each project. Therefore, we will not be able to provide a draft or preview before an order is placed.

You may order 1 certificate for the 11 x 14 or 11 x 17 Gold/Red Foil certificates or the hand brushed 13 x 26 inches certificates. All other certificate types have minimum order. Please contact us with your request. info@AsianMartialArtsDesign.com

1. Send us your certificate text/logo via email, tell us how you would like it arranged on the certificate
2. Submit order payment
3. We create a draft, send it to you as a JPG image for approval
4. If there is anything else that you would like to change, we will create another draft.
5. Once the final draft is approved, we send the certificates to be printed.
6. Certificates will usually be shipped out within a couple week after your approval.

Please refer to Standard size Certificates with varies borders (8.5 x 11 inches): http://www.asianmartialartsdesign.com/standardcertificates.htm

Colored Ink Phoenix Certificates (8.5 x 11 inches): http://www.asianmartialartsdesign.com/inkcertificates.htm

Gold/Red Foil Phoenix Certificates (11 x 14 & 11 x 17 inches): http://www.asianmartialartsdesign.com/goldcertificates.htm

Please email to us a description of the type of layout you would be interested in at asian.process@gmail.com

Chinese, Japanese, or Korean. You may also just have a certificate made in English. You may also provide us in other languages text. As long as you provide us text in those languages, we can print them for you.

After we design your certificates, we save your final certificate draft. When you reorder, just tell us your name and martial arts school or your last order number, and we will find your certificate so we can reprint it. Please allow 2 weeks leadtime. Or, reqest a rush order with addtional fee.

Yes. We sell traditional, custom hand carved seals that are ideal for certificates. Please refer to this page: http://www.asianmartialartsdesign.com/seals.htm

Please refer to this page: http://www.asianmartialartsdesign.com/certificatescroll.htm

Yes, the certificate scroll size you choose will be the total size of the cloth and the certificate. The scroll maker will decide the ratio of cloth to certificate, unless you have any specific requirements.

You may contact customer service either through email at: info@asianmartialartsdesign.com. Or call at: 336-793-0015 (If the line is busy, please leave a message with a good time to give you a call back. Due to the number of calls, e-mails would usually get a faster respond. We try to reply your e-mail within 24 hours.)